Me: Thank you for calling, I can help you.
Customer: (crickets chirping.)
Customer: (quieter than a graveyard)
Me: (Realizing this is not going to be good) Yes, hello, how can I help you?
Customer: Oh, This is John, I don't have a picture.
Me: (thinking of several comebacks, but holding my tongue.) Does your cable box still have the time on it?
Customer: My what?
Me: Your cable box.
Customer: What are you talking about?
Me: Your cable box. Your digital cable box.
Customer: Do I have one of those?
Me: (Wishing I had a little red button on the computer to send a shock to the customer at this point.) Are you in front of your TV now sir?
Me: Are you in front of your TV?
Customer: No. Do I have to be?
This was a typical exchange, one that occurred last night. The level of common sense of some people just makes me wonder where the human race is actually headed these days. If you are calling about a problem with your cable, computer, refrigerator, what-have-you, don't you think it would be a good idea to actually be in front of the device that is causing you the problem? Why the hell did you call me in the first place.
Also, PAY ATTENTION WHEN I AM TALKING TO YOU! If there is anything I hate more than the type of conversation above, it is when people call you, and then are taking care of 16 other things at the same time. If you called me, then talk to me, not someone else that is there, not your neighbor, and don't you dare put me on hold to answer your call waiting because I will drop you like 3rd period French. If you want my help, I'll be more than happy to help you, but just don't work against me.
spring flowers - I am quite fond of this series of Wildflowers of Canada that came out in 1977 and try to collect as many as I can from my stamp dealer to use for Postcross...
4 days ago